Set up email on iPhone, iPad and Mac

Updated

This guide applies to a mailbox whose activation has been confirmed by frdomain.fr. Domain registration or a quote request does not create the mailbox.

For a mailbox whose activation has been confirmed by frdomain.fr. If your email is with another provider, use its settings. Your domain account and mailbox have separate sign-in details.
Secure email connection settings
UseServerPortSecurity
IMAPmail.op-email.eu993SSL/TLS
SMTPmail.op-email.eu587STARTTLS
SMTP (alternative)mail.op-email.eu465SSL/TLS

Username: your complete email address, for both receiving and sending. Use the mailbox’s own password.

Open webmail for an activated mailbox

Prepare mailbox details

Have your complete email address and that mailbox’s password ready. Your domain account has separate sign-in details. For email with another provider, use its settings.

The table above shows the documented service profile. Your activation confirmation must identify the settings applicable to your mailbox.

Read messages in your browser

The webmail link above opens the email interface. Sign in with the complete mailbox address and its own password. It does not open your domain management dashboard.

Do not send this password in a ticket. If you no longer know it, ask frdomain.fr for the appropriate recovery procedure.

Add the mailbox on iPhone or iPad

Labels can vary by system version. Choose IMAP to keep messages synchronised across devices.

  1. In Settings, open Apps, Mail, Mail Accounts and Add Account.
  2. For manual setup, choose Add Other Account, then Mail Account. Enter your name, complete address and mailbox password.
  3. Choose IMAP. For receiving, use mail.op-email.eu, port 993, SSL/TLS.
  4. For sending, use mail.op-email.eu, port 587, STARTTLS, with authentication using the complete address and mailbox password.
  5. Save, then check sending and receiving once your domain configuration is confirmed.

Add the mailbox in Mail on Mac

In Mail, add another Mail account and enter the complete mailbox address. For manual setup, select IMAP and use the servers, ports and security types in the table.

Sending also requires authentication. Working incoming mail does not establish that the outgoing server is correctly configured.

After migration or a DNS change

Check new messages and expected folders before closing the old email service. Changing MX records does not transfer stored messages.

If something fails, tell our team the address, application and error text, without passwords or private message contents.

Official references

These references explain the cited rules and principles. For your own domain, frdomain.fr support remains your point of contact.

Need help with your configuration? Include the domain and intended action, without passwords or transfer codes. Contact frdomain.fr